
AI-powered operations for service businesses
Fewer repetitive tasks. More time for the business. We build the operating system that frees your team from calls, quotes, scheduling, reports and invoicing.
Companies that trust us
About us
Most service businesses lose hours every day on calls, quotes, scheduling, reports and invoicing. We step into your business, find out what is slowing the operation down, and build the system that gives that time back to your team. Without stopping the business. Without wasting capital.
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Businesses structured
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Hours saved
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Average project length
You can't answer every call. Quotes take days to go out because they need time and scattered data. Information travels through long emails and outdated methods. Your contact base is going to waste.
Planning doesn't work. Rotating staff aren't where they should be. There are no tools to allocate people across clients and services in real time. Jobs take longer than agreed.
Technical records aren't consistent. There's no database of past jobs. There are no reports that prove and describe the work done. And that hurts the accuracy of future quotes.
Invoices and payments handled by hand. Inaccurate quotes because of the custom variables in every job. Far too much time spent just working out what the client asked for.
Do you recognise any of these problems in your operation?
Book a free callWhat we build
Everything designed around your operation. No generic packages. No plug-and-play.
We set up a database + dedicated CRM: client, service, quote, report and staff member, all centralised on your own server.
We set up a database + dedicated CRM: client, service, quote, report and staff member, all centralised on your own server.
We roll out standardised forms: service request, post-visit quote and job report. Information always in the right place.
We roll out standardised forms: service request, post-visit quote and job report. Information always in the right place.
When you can't pick up, AI messages the client straight away to ask what it's about and the best time to call. You call back with the context already in hand.
When you can't pick up, AI messages the client straight away to ask what it's about and the best time to call. You call back with the context already in hand.
An AI agent analyses the history of past jobs and delivers more accurate quotes in minutes, not days.
An AI agent analyses the history of past jobs and delivers more accurate quotes in minutes, not days.
Central management of rotating staff: assign the right team to the right job, with a calendar per person, real-time availability and history.
Central management of rotating staff: assign the right team to the right job, with a calendar per person, real-time availability and history.
Automatic visit confirmations that eliminate no-shows and free up the time lost on manual calls.
Automatic visit confirmations that eliminate no-shows and free up the time lost on manual calls.
AI-generated job reports at the end of every service, ready to send to the client with no input from the team.
AI-generated job reports at the end of every service, ready to send to the client with no input from the team.
Recurrence alerts: the system tells you when it's time to contact the client. Recurring revenue with no manual effort.
Recurrence alerts: the system tells you when it's time to contact the client. Recurring revenue with no manual effort.
Automated invoicing and collections, from job to invoice to payment, with no spreadsheets in between.
Automated invoicing and collections, from job to invoice to payment, with no spreadsheets in between.
Testimonials
“Before Agens it was organised chaos.”
Hélder Cardoso
“Now I come across as far more professional.”
Bruno Sousa
“I'd try to take a step forward and the business would fall behind.”
Marco Ramos
“Now it's easier to stand out from the competition.”
Cátia Cardoso
Real results
Real numbers from businesses that went through our programme. Not promises, not market averages: the direct impact they felt when they replaced manual tasks with structured processes, AI and automations. Each case stands for months of hours freed up, errors eliminated and teams finally focusing on what grows the business.
85%
less time on invoicing
Invoicing · Operations
“Before AI, we built the structure.”
0
operational errors after implementation
Textiles
“Standardise first. Automate later.”
131h
freed up per month
Administration · Operations
“What looked like a lot of work was a badly designed process.”
In the free diagnostic, we get to know your operation, check whether this programme is right for you, and show you what would change.
30 minutes · By video call · No cost · No obligation
Newsletter · Fortnightly
Real cases, mistakes that cost money and what actually works. Occasional, no spam.